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            Search Across Connected Accounts in Salesforce Authenticator

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            Search Across Connected Accounts in Salesforce Authenticator

            If you have multiple accounts connected to Salesforce Authenticator, save yourself from scrolling to find an account by searching for it instead.

            Required Editions

            Salesforce Authenticator setup available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
            Multi-factor authentication with Salesforce Authenticator available in: all editions

            Searching across Connected Accounts can help you approve verification requests faster if you’re using time-based one-time passwords (TOTPs). For Salesforce accounts, use TOTPs if push notifications or automations aren’t available. To quickly find your TOTP, search for the account that you’re trying to access. To learn more about using TOTPs, see Use Salesforce Authenticator with Your Other Accounts.

            You can also search across your Connected Accounts when you want to view or edit the account details. For example, search for a specific account to see its verification history or remove an automation.

            To search across accounts, take these steps.

            1. Open the Salesforce Authenticator mobile app.
              Your Connected Accounts list is displayed with a search box at the top of the list.
              Note
              Note You see a search box only if you have more than one Connected Account.
            2. In the search box, search for an account based on your username or the service that you’re trying to access. For example, to find all of your Salesforce accounts, enter salesforce in the search box.
              Tip
              Tip To make Connected Accounts easier to find, rename your account right from the Salesforce Authenticator app. Another option is to change the username associated with the account.
              Salesforce Authenticator starts searching as soon as you start typing so that you can find your account within seconds.
             
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