Monitor Org Health and Usage in Setup

Review Org Health and Usage Metrics

A Heads Up banner at the top of the page summarizes how many metrics need attention and which to prioritize. You can make a metric easy to find by marking it Favorite, or keep it out of sight by marking it Hidden. Salesforce maintains your Favorite and Hidden metrics as user preferences.

Take Action from a Health and Usage Card

Color-coded cards represent health or usage metrics or a set of metrics related to a specific area of a Salesforce product. The cards requiring action appear first. Click Go to Page to go to the corresponding Setup page for that metric, where you can act on it.

Status Levels for Health and Usage Cards

To encourage you to quickly resolve key issues with the greatest impact, cards representing metrics with a higher-urgency status appear first. Salesforce determines the status level for cards that contain multiple metrics by the highest-severity metric, and orders the cards on the page according to that status.

Health and usage cards use these statuses, listed from highest to lowest urgency.

Note

The Org Health and Usage page is available to all Salesforce admins and users who have both Customize Application and Modify All Data permissions. If you've turned on Setup with Agentforce, the cards that show the metrics include an Ask Agentforce chat option. Ask Agentforce chat gives you the power to explore your metrics with an agent. For more information, see Org Health and Usage in Setup with Agentforce.

Available Health and Usage Signals

These metrics are available as cards on the Org Health and Usage page. Salesforce shows only the cards that you have access to and that are applicable to your org. If a card is missing from your Org Health and Usage page, check that it’s available and that you have permission to view it.

Security Score

The Security Score card surfaces the Security Health Check score found on the Security Health Check Setup page. It represents how well your org meets security standards. Click Go to Page on the metric to navigate to the to Security Health Check Setup page. There you can review the security settings for Security Health Check.

Security Score metrics, as outlined in How Is The Health Check Score Calculated use these thresholds:

Login Errors

The Login Errors card provides a breakdown of your org’s most recent login failures and login errors. For more information about login history, see Monitor Login History. Click Go to Page to navigate to the Login History Setup page. There you can review login errors based on your most recent login history.

Login Error metrics use these thresholds:

Guest User Exposure

The Guest User Exposure card shows data that’s exposed to unauthenticated guest users across your sites, including fields that potentially contain personally identifying information and object and record counts. Click Go to Page to navigate to the Guest User Sharing Rule Access Report. There you can review object and record exposure and make sure that you aren’t exposing sensitive information. For more information about guest user access, see Review Guest User Object, Record, and Field Access for Sites.

Potentially Sensitive Fields metrics use these thresholds:

Objects metrics use these thresholds:

Records metrics use these thresholds:

User Access

The User Access card shows underutilized permission sets and roles, including unassigned permission sets that aren’t assigned to users or included in any permission set groups, permission sets with low user assignment, and unassigned roles. Consolidating and removing underutilized permission sets and roles can help reduce security risks and improve overall performance. Click Go to Page to review and update permission sets and roles.

Unassigned Permission Sets metrics use these thresholds:

Permission Sets with Low User Assignment metrics use these thresholds:

Unassigned Roles metrics use these thresholds:

Apex

The Apex card monitors the use of Apex limits and the health of your Apex classes, focusing on your org’s namespace. Click Go to Page to review your running asynchronous jobs from the Apex Jobs page and your classes from the Apex Classes page. See Monitor the Apex Job Queue and Manage Apex Classes.

Consumption of Key Apex Limits

Apex limits include the rolling 24-hour asynchronous job limit and the scheduled jobs limit. If you exceed these limits, new jobs are rejected. For limit calculation details, see Salesforce Platform Apex Limits. To learn how to abort an asynchronous job, see this knowledge article. To prevent execution failures if your org reaches or exceeds the asynchronous job limit, consider enabling elastic limits (beta). Review your asynchronous approach to make sure that you utilize the most efficient process for your use case.

Invalid Apex Classes

Salesforce marks Apex classes invalid (IsValid = false) whenever underlying dependencies, such as referenced objects or fields, change. Classes remain invalid until they’re recompiled successfully. Apex classes that fail to compile cause any dependent requests to fail. Routinely monitor compilation results so that you can detect invalid classes and respond to compilation issues. To learn more about recompiling Apex classes, see this knowledge article.

Outdated Apex Classes

These classes use Apex API versions earlier than nine releases behind the latest version. More recent Apex API versions provide improved performance, security, and compatibility. See Apex Versioned Behavior Changes and Setting the Salesforce API Version for Classes and Triggers in the Apex Developer Guide.

Async Apex metrics use these thresholds:

Scheduled Jobs metrics use these thresholds:

Invalid Apex Classes metrics use these thresholds:

Outdated Apex Classes metrics use these thresholds:

Storage

The Storage card monitors consumption and shows how much data and file storage remain. Click Go to Page to navigate to the Storage page in Setup. There you can review your remaining storage capacity, see what is consuming it, and act if necessary.

Data Storage metrics use these thresholds:

File Storage metrics use these thresholds:

Release Updates

The Release Updates card shows pending release updates and lists them in order of urgency. Click Go to Page to navigate to Release Updates. There you can review and apply updates to your org before they’re enforced.

Release Update metrics use these thresholds:

Performance Errors

The Performance Errors card shows recent and common performance errors. Click Go to Page to navigate to the Scale Center Performance Errors Report. There you can review org performance metrics, trends, and a performance analysis report.

Individual Top Performance Error metrics use these thresholds:

Sum of 2 Top Performance Errors metrics use these thresholds:

Lightning Experience Performance

This card shows insights on Lightning Experience performance based on Salesforce Experienced Page Time (EPT), comparing week-over-week trends. Click Go to Page to navigate to the previous week’s Lighting Experience Performance Insights report in Scale Center. There you can review key insights and performance trends.

Lighting Experience Performance metrics use these thresholds:

Most Used Licenses

The Most Used Licenses card tracks the consumption of licenses and shows which licenses are closes to their maximum allowable amount. Click Go to Page to navigate to the Company Information page. There you can review a full breakdown of license consumption for your org.

Most Used Licenses metrics use these thresholds:

Trust Advisements

This card shows recent trust recommendations from Advisements. Click Go to Page to navigate to the Advisements page. There you can review trust recommendations.

Trust Advisements metrics use this threshold:

Caching

Some health metrics are particularly complex to calculate. We analyze these metrics asynchronously and serve them from the cache. Metrics served from the cache use the “As of date, time” subtitle. If an analysis isn’t available at the time of loading, the metric displays, “Analysis in progress,” which indicates that the metric is pending.