Drive Workforce Engagement and Availability Tracking

Incorporate worker preferred hours and automated absence workflows to build balanced schedules while reducing coverage gaps.

• Set Up Service Resource Preferences
  Allow workers to specify preferred daily operating hours. When the scheduling tools run, the scheduling engine factors these preferences into match scoring through the Maximized Preferences objective.
• Prevent Overstaffing Gaps with Automated Time-Off Requests
  Streamline time-off management to maintain accurate availability data. Approved absences automatically update scheduling availability so the tools don't assign conflicting shifts.