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Salesforce Feedback Management
Add Topics to Survey Records

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Add Topics to Survey Records

Use the Topics component to add themes to Survey, Survey Question, Survey Question Choice, and Survey Question Response records. You can analyze trending topics and learn how different areas of your business are performing in the Topic Analysis dashboard in Customer Lifecycle Analytics.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses
User Permissions Needed
To enable Topics and add the Topics component: System Administrator profile

Enable Topics for Survey objects and then add the Topics component to the record pages.

  1. From Setup, enter Topics for Objects in the Quick Find box, and select Topics for Objects.
  2. Select the Survey objects one at a time.
  3. Select Enable Topics.
  4. Save your changes.
  5. Open a record of any Survey object to which you want to add the Topics component.
  6. Click Setup icon and select Edit Page.
  7. In the Lightning App Builder, drag the Topics component to where you want it to appear on the page.
  8. Configure the Topics component properties.
  9. Save your changes and then click Activate.
 
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