Known Issues | Salesforce Help

Upcoming Mandatory Changes to Public Key Infrastructure (PKI)

Salesforce Enforces New Security Requirements in Summer 2026

Known Issues

Viewing 1—10 of 59,123 results

Users Intermittently Receiving Duplicate Email Subscriptions

Found in Release: Tableau Server 2025.1.6

When subscribed to a subscription that is scheduled to run after an extract refresh occurs, intermittently some users are receiving duplicate emails even though the refresh only occurred once.

Passkey (Built-In Authenticator / Physical Security Key) Not Available as MFA Option During Setup-Initiated Identity Verification

Found in Release: Summer '26

Built-In Authenticator / Physical Security Key (Passkey) Not Prompted During Setup-Triggered Identity VerificationA System Administrator has a built-in authenticator or physical security key (passk...

Internal server error during step-up authentication when exporting reports with over 10,000 records

When a Transaction Security Policy (TSP) requiring step-up authentication (Multi-Factor Authentication) is enforced for Report Export, an internal server error occurs if a user attempts to export a...

"Enable As Partner" action fails with an Internal Server Error (ISE) when the user language is set to non-English

Found in Release: Summer '26

In organizations on the Summer '26 release, attempting to use the Enable As Partner action on an Account record results in an Internal Server Error (ISE) with a specific Error ID (e.g., 1765277865)...

Cursor jumps or auto-scrolls when hovering over records in related lists or components

Found in Release: Spring '26

Hovering over records in a related list or component may cause the cursor to jump or the page to scroll unexpectedly.

App Menu setup page fails to load in Lightning Experience

Found in Release: 246

When navigating to the App Menu page in Lightning Experience via Setup > App Menu the page may not load at all or loads to a blank page.

Performance degradation or slow load times on Flexipages with shared component subtrees in DynamicComponent.getTemplateDescriptorWithExpansionBundle

Flexipage record pages containing multiple components with shared dependency subtrees (e.g., LightningModal subclasses sharing Grid/SLDS) experience severe performance degradation, with DynamicComp...

Completed Voice calls stuck in queue after callers end the calls.

Found in Release: Winter '25

The PSR record for some Voice Calls does not get deleted after the call has ended. Due to this behaviour 'completed' calls are visible in the queue backlog.Impacted Telephony Models:Service Cloud V...

Incorrect Sorting of Macron Characters in New Zealand Locales

Found in Release: Summer '25

Currently, records containing macron characters are not sorted correctly when certain New Zealand language locales are used.Characters with macrons such as ā, ē, ī should be sorted alongside their ...

$Record.Owner:Group and related fields for case Object throwing error when used in Flow Formulas entry condition

$Record.Owner:Group and related fields for case Object throwing below error when used in Flow Formulas entry condition:Error: Error: Group is an invalid object type for the Owner field. Check spell...