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Known Issues

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SSO Logins are required to use Salesforce MFA when MFA is enforced even when an extension for MFA and PRMFA is granted.

Found in Release: Summer '26

Users logging in using SSO are required to use Salesforce MFA when MFA enforcement is in place when:Customers have an approved extension to be excluded from MFA enforcementCustomers have enabled 'R...

Issue with Lightning Login in an organization applied phishing-resistant MFA enforcement

-a. When Lightning Login is configured for admin users and no passkey has been registered, the admin users can log in an organization applied phishing-resistant MFA enforcement via Lightning Login ...

Users are not able to change and verify their emails in all Orgs after Summer 26 release

Found in Release: Summer '26

When a user's email address is updated in any sandbox/production org post Summer 26 release, the verification email is received but clicking the "Verify Email Address" link redirects to the Salesfo...

Passkey (Built-In Authenticator / Physical Security Key) Not Available as MFA Option During Setup-Initiated Identity Verification

Found in Release: Summer '26

Built-In Authenticator / Physical Security Key (Passkey) Not Prompted During Setup-Triggered Identity VerificationA System Administrator has a built-in authenticator or physical security key (passk...

Lightning Report Export Skips Unsaved Modifications in Some Orgs

Found in Release: Winter '26

When editing a Lightning Report (e.g., adding filters or changing groupings) and running it without saving, the exported results should include the unsaved changes.However, in some specific orgs, t...

Cursor jumps or auto-scrolls when hovering over records in related lists or components

Found in Release: Spring '26

Hovering over records in a related list or component may cause the cursor to jump or the page to scroll unexpectedly.

After sandbox refresh, email addresses with .invalid show Verified status for Users

Found in Release: Spring '25

After a sandbox refresh, Users that are not added to the activation group will have email addresses appended with .invalid, but the user detail page will indicate that the email address has been Ve...

Incorrect Sorting of Macron Characters in New Zealand Locales

Found in Release: Summer '25

Currently, records containing macron characters are not sorted correctly when certain New Zealand language locales are used.Characters with macrons such as ā, ē, ī should be sorted alongside their ...

App Menu setup page fails to load in Lightning Experience

Found in Release: 246

When navigating to the App Menu page in Lightning Experience via Setup > App Menu the page may not load at all or loads to a blank page.

Receiving error while trying to access the lightning record page:- "The FlexiPage you're trying to access doesn't exist".

Found in Release: Winter '24

The customer is receiving an error on the Lightning Record Page: "The Flexi Page you're trying to access doesn't exist" when they try to save the flexipage when simultaneously a field delete operat...