Known Issues | Salesforce Help

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Known Issues

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Users Intermittently Receiving Duplicate Email Subscriptions

Found in Release: Tableau Server 2025.1.6

When subscribed to a subscription that is scheduled to run after an extract refresh occurs, intermittently some users are receiving duplicate emails even though the refresh only occurred once.

App Menu setup page fails to load in Lightning Experience

Found in Release: 246

When navigating to the App Menu page in Lightning Experience via Setup > App Menu the page may not load at all or loads to a blank page.

Cursor jumps or auto-scrolls when hovering over records in related lists or components

Found in Release: Spring '26

Hovering over records in a related list or component may cause the cursor to jump or the page to scroll unexpectedly.

Case Comment via Email Reply Not Stamped for Trailhead Support Cases

A response to a case comment sent via email is not appearing on the Case Details page on Help & Training Portal for Trailhead Cases.

Incorrect Sorting of Macron Characters in New Zealand Locales

Found in Release: Summer '25

Currently, records containing macron characters are not sorted correctly when certain New Zealand language locales are used.Characters with macrons such as ā, ē, ī should be sorted alongside their ...

The encryption job fails every hour on Tableau Server 2024.2 without Tableau Data Management Add-on License

Found in Release: 2024.2.0

Failed encryption jobs are listed on Jobs page in 'All Sites' when Data Management is not enabled on Tableau Server 2024.2. This issue does not reproduce on TS2023.3.9 or earlier.If Tableau Server ...

View Acceleration Jobs Continually Display as "Pending" or "Canceled" on The Tasks Page in Tableau Cloud (Hyperforce)

Found in Release: 2024.3

View Acceleration jobs on the Task page in Tableau Cloud (Hyperforce) continually show their status as "Pending" or "Canceled." This is due to View Acceleration being disabled (Since May 2024), whi...

Lead conversion failing with generic errors

Found in Release: Winter '23

Upon converting a lead in UI or via Apex you may observe a generic error as below: "There was an error converting the lead. Please try again. If the problem persists, please contact your administra...

After Spring '25 release, when an Opportunity Closed Stage has dependent fields, it requires an additional step to close an Opportunity

Found in Release: Spring '25

In Spring '25 release, when an Opportunity Closed Stage has dependent fields, it requires an additional step to close an Opportunity like below:In the previous org version, instead of having two se...

The Sales Account Plans feature is not available in some Sales Cloud licenses

Found in Release: Winter '25

The Sales Account Plans feature (announced in the Winter ’25 Release Notes) rolled out to customers in mid- to late November 2024. Eligible licenses include Enterprise, Performance, and Unlimited e...