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            Customize Chatter Feed Tracking

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            Customize Chatter Feed Tracking

            When you enable feed tracking for objects and records, users see updates for the objects and records that they follow in their What I Follow feed. Many objects and fields are tracked by default, but you can further customize feed tracking to include or exclude specific objects and fields.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience

            Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Developer, and Database.com Editions

            The Account, Case, Contact, Lead, Opportunity, and User objects aren’t available in Database.com.

            Salesforce Connect external objects are available in Developer Edition and, for an extra cost, in Enterprise, Performance, and Unlimited Editions.
            User Permissions Needed
            To customize fields tracked in feeds: “Customize Application”
            To view the feed tracking setup page: “View Setup and Configuration”

            You can configure feed tracking for users, Chatter groups, topics, custom objects, and external objects. You can also set up feed tracking for the following standard objects:

            • accounts
            • article types
            • assets
            • campaigns
            • cases
            • contacts
            • contracts
            • dashboards
            • events
            • leads
            • opportunities
            • products
            • reports
            • solutions
            • tasks
            Note
            Note In Lightning Experience, most objects don't show a Chatter tab unless feed tracking is enabled for the object. The only exceptions are Group, Site, and User objects. The What I Follow feed shows updates to the tracked fields on the people and objects that a user follows. There’s one exception. Updates that report a user’s own changes to a tracked field appear in the user’s profile feed, but not in What I Follow.
            1. From Setup, enter Feed Tracking in the Quick Find box, then select Feed Tracking.
            2. Select an object.
            3. Select Enable Feed Tracking.
              You must have the required user permissions to see the Enable Feed Tracking checkbox.
            4. Select up to 20 of the object’s fields to track.

              You can’t select fields for external objects or article types. These standard field types can't be tracked:

              • Auto-number, formula, and roll-up summary fields
              • Encrypted and read-only system fields
              • The Expected Revenue field on opportunities
              • The Solution Title and Solution Details fields on solutions. These fields appear only for translated solutions in organizations with multilingual solutions enabled
            5. If you have actions in the publisher enabled, you see the All Related Objects option. To show feed items when related objects are created, select this checkbox.
              To enable actions in the publisher, in the Setup Quick Find box, enter Chatter, and select Chatter Settings. Under Actions in the Publisher, select Enable Actions in the Publisher.
            6. Save your changes.
              When a value in a tracked field changes, users see a notification about the change in the appropriate feed.

            See Also

             
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