Loading
The online Trailblazer Community becomes read-only Oct 30, 2026Read More
Important Advisory: iOS Update Impacting CG Mobile ApplicationRead More
Experience Cloud
Customize Sites with Experience Builder

Customize Sites with Experience Builder

Experience Builder lets you easily style your site, create and customize pages, add drag-and-drop components, and deliver personalized experiences to different audiences. Choose a template to quickly start your site, and then style the pages to match your company’s branding.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To create an Experience Cloud site: Create and Set Up Experiences AND View Setup and Configuration
To customize or publish an Experience Cloud site:
  • Create and Set Up Experiences AND View Setup and Configuration AND be a member of the site

    OR

  • View Setup and Configuration AND be a member of the site AND have appropriate role-based site access
  • Find Your Way Around Experience Builder
    Experience Builder lets you quickly create and style your Aura or LWR site to match your organization’s branding.
  • Apply Role-Based Access to an Experience Cloud Site
    Use role-based access to control who does what in a community, portal, or site. Assign roles to your contributors with the level of access they need in a specific experience. A contributor’s access role is specific to an Experience Builder site. A contributor can have different access roles in different sites.
  • Add Style to Your Experience Builder Site with Themes
    A theme is a collection of information that defines the visual flow of your Experience Builder site.
  • Find and Create Asset Files in Experience Builder
    Upload and select images for your header, logo, rich content editor, and custom components using the file selector in Experience Builder. After they're uploaded, files are converted to packageable asset files and stored in your org asset library for easy reference and retrieval.
  • Experience Builder Settings
    Use the Settings area to track which template you’re using, view your site’s status and publication history, and customize your template. If you’re using the Customer Service template, access your navigational and featured topic settings.
  • Preview Your Experience Builder Site
    Before going live, you can preview your Experience Builder site to see how it looks in a desktop browser window or on a mobile device.
  • Publish Your Experience Builder Site Customizations
    Publish your Aura or LWR site in Experience Builder to make your site updates and component customization updates available to your site members.
 
Loading
Salesforce Help | Article