The Service Cloud User feature license entitles users to additional Salesforce features,
such as the Service Console.
Required Editions
Available in: Salesforce Classic and
Lightning Experience
Available in: Essentials, Professional, Enterprise,
Performance, Unlimited, and Developer Editions
Lightning
console apps are available for an extra cost to users with Salesforce Platform
user licenses for certain products. Some restrictions apply. For pricing details,
contact your Salesforce account executive.
User Permissions Needed
To assign the Service Cloud User feature license to users:
Manage Internal Users
To assign the license to a user:
From Setup, enter Users in the Quick Find box,
then select Users.
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