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Sandboxes: Staging Environments for Customizing and Testing
Manage Your Sandboxes

Manage Your Sandboxes

In Setup, enter Sandboxes in the Quick Find box, then select Sandboxes. Sandboxes displays the available sandboxes that you purchased and a list of your sandboxes in use.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Database.com Editions
User Permissions Needed
To view a sandbox: View Setup and Configuration
To create, refresh, activate, and delete a sandbox: Manage Dev Sandboxes (Developer or Developer Pro only) or Manage Sandboxes (all sandbox types)
  • Sandbox Action and Status Reference
    Access the list of your sandboxes from the Sandbox Setup page. Each entry shows the status of the sandbox and the actions that you can take.
  • Sandbox License Compliance
    When you exceed your sandbox allocations, we lock the appropriate number of sandboxes to restore your license compliance, starting with the least recently used sandboxes. After you meet compliance, locked sandboxes are unlocked.
  • Unlock a Sandbox
    Sandboxes are licensed separately from the Salesforce service and are subject to restrictions. When your sandbox licenses expire, Salesforce decreases the count of available sandbox licenses for the selected sandbox type.
  • Manage Your Sandboxes Programmatically
    Use Salesforce CLI to authorize in to, create, and clone sandboxes. Traditionally, admins create and manage sandboxes through the Setup UI. But we realize that many admins and developers want the ability to create and manage their development and testing environments programmatically, and to automate their CI processes. Salesforce CLI enables you to do both.
  • Sandbox Login Troubleshooting
    Learn how to troubleshoot the most common reasons why users can’t log in to a sandbox.
  • Inactive User Freezing
    Users who haven’t logged in to a Developer or Developer Pro sandbox within the first 60 days based on the time the user was created are frozen. This feature can’t be disabled.
  • Inactive Sandbox Expiration
    To better utilize capacity and support growth, we perform a routine cleanup of inactive sandboxes. A sandbox is considered inactive and eligible for deletion if it hasn’t been accessed for 180 days.
 
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