What’s Different or Not Available in the Salesforce Mobile App

The Salesforce mobile app doesn’t include all the functionality that’s available in Lightning Experience on desktop. Learn about the Salesforce features that aren’t available, that have functional gaps from what you’re used to in Lightning Experience on desktop, or that work differently.

Note The Salesforce Mobile App isn’t available in the Apple App Store in mainland China.

• Data Access and Views: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Sales Features: What’s Different or Not Available in the Salesforce Mobile App
  Learn about differences between the Salesforce desktop and mobile apps.
• Productivity Features: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Data Quality and Enhancement: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Customer Service Features: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Reports and Dashboards: What’s Different or Not Available in the Salesforce Mobile App
  Reports and dashboards have some limitations and differences in the Salesforce mobile app, such as the maximum number of rows displayed in reports, the absence of joined reports, and the inability to create, edit, or delete reports and dashboards. Dashboards have a single-column layout on phones and up to two columns on tablets, and report charts are only available after drilling into a dashboard component's report.
• Salesforce Files: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Chatter: What’s Different or Not Available in the Salesforce Mobile App
  Learn about Chatter functionality in Lightning Experience on desktop that isn’t available or that works differently in the Salesforce mobile app.
• Experience Cloud Sites: What’s Different or Not Available in the Salesforce Mobile App
  Experience Cloud sites in the Salesforce mobile app are similar to the Lightning Experience desktop site, with some differences.
• Navigation and Actions: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Search: What’s Different or Not Available in the Salesforce Mobile App
  Global search in the Salesforce mobile app uses the same search index as Lightning Experience and Salesforce Classic, so you always search the same data.
• Entering Data: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Approvals: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Offline Access: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Salesforce Customization: What’s Different or Not Available in the Salesforce Mobile App
  Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
• Agentforce: What's Different or Not Available in the Salesforce Mobile App
  Learn about the differences between the Salesforce desktop site and the Salesforce mobile app.