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What is my Sandbox Log-in and Password?

Knowledge Article Number: 000005238


I just refreshed my sandbox but I am not able to log-in

  • Make sure you are logging in at the URL:
  • The user name for the sandbox has the sandbox name appended. For example for ZZZ sandbox it would be
  • The password will be the same as it was in the production instance when the sandbox was refreshed. does not alter passwords when we create Sandbox copies.