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What is my Sandbox Log-in and Password?

Knowledge Article Number: 000005238

How do I log in to my Sandbox Environment?

  • Make sure you are logging in at the URL:
  • The user name for the sandbox has the sandbox name appended. For example for ZZZ sandbox it would be
  • The password will be the same as it was in the production instance when the sandbox was refreshed. Salesforce does not alter passwords when we create Sandbox copies.
Note: If you have changed your password in your Production Org.  This does not change in your Sandbox automatically as the 2 orgs are considered independent of each other.  So you will need to reset your password in your Sandbox as well.

In any case that login fails, you may refer to Can't Login to Sandbox though Password is correct article for further information.