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            Launch Agentforce Voice Setup

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            1. Salesforce Help
            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Launch Agentforce Voice Setup

            Agentforce Voice Setup walks you through the entire setup process.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions, and Salesforce Voice add-ons.
            User Permissions Needed  
            To build and manage Service Agents:

            Manage Agentforce Service Agents AND Manage AI Agents

            OR

            Customize Application
            From Setup, in the Quick Find box, enter Agentforce Voice, and select Agentforce Voice Setup.

            The Agentforce Voice Setup page opens. The page has two tabs: PSTN and SIP. Each tab provides the steps for setting up Agentforce Voice with that communication protocol.

             
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