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          Communications | Get Recipient Grouping Criteria

          Communications | Get Recipient Grouping Criteria

          Gets the list of grouping criteria for the recipients of a quote.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Communications add-on or included in Agentforce 1 Communications Edition. Requires each user to have the Agentforce for Communications add-on to access the action.
          User Permissions Needed
          To enable agents:

          Manage AI Agents AND the admin user permission for the agent type you want to create

          OR

          Customize Application

          To build and manage agents:

          Manage Agentforce Service Agents AND Manage AI Agents

          OR

          Customize Application

          To use agent actions: Einstein for Communications

          Action Details

          API Name GetRecipientGroupingCriteria
          Reference Action Type Prompt Template
          Reference Action

          Get Recipient Grouping Criteria

          (GetRecipientGroupingCriteria)

          Does this action execute one or more prompt templates? Yes
          Required Setup Agentforce for Quote Recipients Grouping

          Get Recipient Grouping Criteria and Prompt Templates

          This agent action calls the Get Recipient Grouping Criteria prompt template for extracting the list of grouping criteria for the quote recipients using the quote ID and grouping criteria field list.

           
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