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            Field Service | Get Appointments By Criteria for Field Service

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            Field Service | Get Appointments By Criteria for Field Service

            Gets service appointments according to the specified criteria. This action is part of Customer Outreach, which is an Agentforce Scheduling feature.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with Field Service and Foundations, or Einstein 1 Field Service Edition or Agentforce 1 Field Service Edition.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name GetAppointmentsByCriteria
            Reference Action Type Standard Action
            Does this action execute one or more prompt templates? No
            Required Setup Set Up Autonomous Scheduling

            See Also

             
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