Retrieves engagement metrics, such as open rates, clicks, or unsubscribes for a
specific campaign. It then generates key content insights about the message activities from the
campaign's first flow. For example, identify which channel had better engagement or lower
engagement over time.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Foundations
and Marketing Cloud Next.
The action is flow-based and calls the invocable action, Get Campaign Engagement Data, to
retrieve campaign performance data. It then launches the Generate Campaign Insights prompt
to analyze that data and create insights.
Guidelines and Considerations
This action is intended for use only in Marketing Cloud campaigns.
This action outputs insights, or suggestions, for improving future campaigns based on
the metrics that it finds.
Insights are based on the first flow in a campaign. Additional flows in the campaign
aren’t evaluated.
This action invokes the Marketing Cloud: Summarize Campaign action.
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