Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Agentforce and Einstein Generative AI
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Health | Classify Disease Surveillance Cases

            You are here:

            1. Salesforce Help
            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Health | Classify Disease Surveillance Cases

            Suggests a classification for a disease investigation case as Confirmed, Suspected, or Probable based on the lab findings and the criteria outlined in the disease definition.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Health add-on or included in Agentforce 1 Health Edition. Requires each user to have the Agentforce for Health add-on to access the action.
            User Permissions Needed  
            To use this action:

            Access Case Classification Assistive Agent

            AND

            Case Classification AI Assistive Agent permission set

            AND

            Prompt Template User

            AND

            Data Cloud User
            See Common User Access for Standard Agent Actions.
            Note
            Note The user interface of this product is available only in English and may not be fully supported in other languages.

            Action Details

            API Name DiseaseSurveillanceCaseClsfn
            Reference Action Type Prompt Template
            Reference Action Classify Case (ClassifyCase)
            Does this action run one or more prompt templates? Yes
            Required Setup Agentforce for Public Health

            Classify Disease Surveillance Cases and Prompt Templates

            This action uses the Classify Case prompt template to classify an infectious disease case.

            Considerations

            This action uses a Large Language Model to suggest a case classification. We provide explanations and sources to support the model's response where possible but the suggestion must always be reviewed by a human to ensure accuracy.

             
            Loading
            Salesforce Help | Article