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            Agentforce IT Service | Retrieve Assigned Assets

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            Agentforce IT Service | Retrieve Assigned Assets

            Identifies and associates hardware with an incident automatically when an employee reports an issue. This action writes a real-time lookup of assigned assets to ensure that tickets include accurate configuration data and accelerate the resolution process.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with the AI Agents for Employees add-on license.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name RetrieveAssignedAssets
            Reference Action Type Flow
            Reference Action Retrieve Assigned Assets
            Does this action execute one or more prompt templates? Yes
             
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