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            Agentforce IT Service | Summarize Releae

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            Agentforce IT Service | Summarize Releae

            Summarizes key details of a release record such as description, status, type, and related records, knowledge, and tasks when a user requests an overview.

            Required Editions

            Available in: Lightning Experience
            Available in: Unlimited Edition with Agentforce for Service add-on license. Requires each user to have the Agentforce for IT Service Desk add-on to access the action.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name SummarizeReleae
            Reference Action Type Prompt Template
            Reference Action Summarize Release
            Does this action execute one or more prompt templates? Yes
             
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