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          Media | Get Media Products

          Media | Get Media Products

          Gets a filtered list of media products that are part of a price book and match a search phrase. Users can provide various search phrase combinations that can include product name, SKU, code, and price range. If users aren't sure about the product they are looking for, the action can also get products based on price book name.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developerr Editions with the Agentforce for Media add-on or included in Agentforce 1 Media Edition. Requires each user to have the Agentforce for Media add-on to access the action.
          User Permissions Needed
          To run flows: Run Flows
          To get media products: Media Cloud Base User permission set
          See Common User Access for Standard Agent Actions.

          Action Details

          API Name GetMediaProducts
          Reference Action Type Flow
          Reference Action Get Media Products (media_opp_flows__GetMediaProducts)
          Does this action execute one or more prompt templates? No
          Required Setup

          Ad Products and Services in Advertising Sales Management

          Configure Ad Product and Service Prices

          Guidelines and Considerations

          • If a user provides the name of price book that isn't available, the action can't find products.
          • If a user provides a price range, the action retrieves a list of products whose prices fall within the range in the user's specified price book.
          • If a user specifies any other product information apart from name, SKU, and code in the search phrase, the action doesn't consider those values when finding matching products.
          • If a user specifies a search phrase that includes the product name, SKU, or code, the action only retrieves products with an exact match.
           
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