Gets a filtered list of media products that are part of a price book and match a search
phrase. Users can provide various search phrase combinations that can include product name, SKU,
code, and price range. If users aren't sure about the product they are looking for, the action
can also get products based on price book name.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developerr Editions with the Agentforce for Media add-on or included in
Agentforce 1 Media Edition. Requires each user to have the Agentforce for Media
add-on to access the action.
If a user provides the name of price book that isn't available, the action can't find
products.
If a user provides a price range, the action retrieves a list of products whose prices
fall within the range in the user's specified price book.
If a user specifies any other product information apart from name, SKU, and code in the
search phrase, the action doesn't consider those values when finding matching
products.
If a user specifies a search phrase that includes the product name, SKU, or code, the
action only retrieves products with an exact match.
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