Creates an appraisal record for an asset and an associated appraisal item based on the
customer's selected asset that they want to trade-in and opportunity context. The action captures
the opportunity ID, the specific record ID of the customer's trade-in asset, and the asset's
condition status.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with
the Agentforce for Manufacturing add-on license or included in Agentforce 1 Manufacturing
Edition. Requires each user to have the Agentforce for Manufacturing add-on to access the
action.
Does this action execute one or more prompt templates?
No
Note This flow requires an opportunity ID as an input. Ensure that an
active Opportunity is available in the conversation context (either created earlier in the chat
or by the user initiating the agent from an Opportunity record page).
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