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            Marketing | Select Journey

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            Marketing | Select Journey

            Chooses the optimal journey for each subscriber to maximize message engagement.

            Required Editions

            Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Sales, Einstein for Service, or Einstein Platform add-ons, and in Enterprise and Unlimited Editions with Marketing Cloud Next and Marketing Cloud Engagement+.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name selectJourney
            Reference Action Type Standard Action
            Reference Action

            Marketing Cloud: Select Journey

            (selectJourney)
            Does this action execute one or more prompt templates? Yes
            Required Setup Enable AI Features in Marketing Cloud Next

            Journey Selection with a Prompt Template

            This action calls the Journey Decisioning Selection prompt template. This template executes a flow that creates a data extension containing the subscribers, sorted into the optimal journeys to use in Journey Builder in Marketing Cloud Engagement.

            Considerations

             
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