Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Agentforce and Einstein Generative AI
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Public Sector | Email Complaint Participant

            You are here:

            1. Salesforce Help
            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Public Sector | Email Complaint Participant

            When the user asks to notify the complainant or the perpetrator, generate an email based on the given template. Show the body of the generated email to the user and get approval. Send the email to the complainant or perpetrator.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Public Sector add-on or included in Public Sector for Agentforce 1 Service Edition. Requires each user to have the Agentforce for Public Sector add-on to access the action.
            User Permissions Needed
            To use the Email Complaint Participant action: Public Sector Access permission set
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name EmailComplaintParticipant
            Reference Action Type Flow
            Reference Action

            Email Complaint Participant (pss_agent__EmailComplaintParticipant-1)
            Does this action execute one or more prompt templates? No

            See Also

             
            Loading
            Salesforce Help | Article