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            Volunteer Management | Match Volunteers to Shifts

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            Volunteer Management | Match Volunteers to Shifts

            Find suitable volunteers to fill open shifts based on the time, location, and qualification requirements. Return volunteers that meet the shift requirements and generate a list from the results to use as a contact list to request that the volunteers sign up for the open shift.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Nonprofit add-on or included in Agentforce 1 Nonprofit Edition. Requires each user to have the Agentforce for Nonprofit add-on to access the action.
            Permissions Needed
            To use Volunteer Management: Manage Volunteer Data
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name MatchVolunteersToShifts
            Reference Action Connect API
            Does this action execute one or more prompt templates? No
             
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