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            Simulate and Live Test Modes

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            Simulate and Live Test Modes

            Agentforce Builder includes two different modes to test your agent: Simulate and Live Test. Simulate mode helps you verify that your agent has the right configuration without risking any changes to your actual data or org. Live Test mode actually runs the actions and changes your org so you can see how the agent performs when it’s active.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
            The testing panel with a dropdown open to show options for Simulate or Live Test modes.

            Simulate Mode

            Simulate mode offers a risk-free testing space. It's designed to check the agent's setup—including its underlying logic and workflow—without changing your data. Use this mode to verify that the agent is selecting the right subagents and actions and responding how you want it to.

            Working in this mode enables quick adjustments, troubleshooting, and confirmation of fixes or new logic. It’s the best place to confirm the agent's initial configuration and validate all setup parameters. When you’re confident your agent is behaving as expected, you’re ready to move to Live Test mode.

            Live Test Mode

            Live Test mode is designed to test the agent's performance and behavior under conditions that are similar to the production environment. When you’re testing in this mode, the agent behaves as if it’s activated. The tests check its ability to run subagents and perform actions and it actively updates Salesforce data. This step is important for a complete check of actions and confirming that data is correct and system integration is working well.

             
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