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            Select Your Test Data

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            1. Salesforce Help
            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Select Your Test Data

            Evaluate your agent’s performance by using AI-generated tests cases or uploading your own test cases in a CSV template. AI-generated test cases offer two data options: generating tests based on subagents and actions, or generating tests based on the knowledge available to the agent via an Agentforce Data Library.

            Required Editions

            green checkmark

            This article applies to:

            		 New Testing Center in Agentforce Studio (Beta)
            red crossmark

            This article doesn’t apply to:

            		 Legacy Agentforce Testing Center in Setup
            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
            User Permissions Needed
            To create tests in the Testing Center:

            Manage Agentforce Grids

            AND

            Manage Agentforce Testing

            How do I select my test data?

            Each testing approach helps you simulate real-world interactions and catch issues early, but some are more useful than others depending on your testing goals.

            Subagents and actions test cases are formatted as conversations, enabling evaluation at both the single-utterance and multi-turn conversation level. We recommend generating subagents and actions tests to evaluate how your agent handles specific intents or workflows, especially after making updates or before launching an agent. This approach checks that the agent triggers the correct behaviors based on user utterances.

            Knowledge-based test cases are formatted as question-and-answer style utterances taken from the knowledge information available to the agent. We recommend generating knowledge-based tests to verify that your agent delivers accurate, content-driven responses from connected knowledge sources, such as articles or PDFs. This approach is ideal for confirming that important information, like company policies or product specifications, is correctly retrieved and communicated.

            If you need more control, download the provided CSV template, fill it with your custom test scenarios, and upload it. This approach is best for tailored testing or validating specific business logic.

            • Generate Tests from Subagents and Actions
              Evaluate how well your agent handles key subagents and actions. Generate relevant, test-ready utterances by using your subagent and action metadata as well as information from connected data libraries.
            • Generate Tests from Knowledge Sources
              When your agent is connected to an Agentforce Data Library, you can generate test scenarios directly from the content linked to that library. You can base test cases on multiple data sources including articles and knowledge fields or uploaded files.
            • Upload Test Cases
              To use your own scenarios, upload your CSV file.
             
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