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            Define Test Conditions

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            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Define Test Conditions

            When you upload test cases from the CSV template, defining test conditions such as conversation history and context variables helps provide context. These variables help simulate more realistic user interactions, making your tests more reliable and reflective of actual agent behavior.

            Required Editions

            green checkmark

            This article applies to:

            		 New Testing Center in Agentforce Studio (Beta)
            red crossmark

            This article doesn’t apply to:

            		 Legacy Agentforce Testing Center in Setup
            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
            User Permissions Needed
            To create tests in the Testing Center:

            Manage Agentforce Grids

            AND

            Manage Agentforce Testing
            Important
            Important Conversation history and context variables appear only as columns in the downloadable CSV template and aren't factored into generated test cases.
            1. To add a conversation history to your tests, select Include conversation history. A column is added for the conversation to your CSV template, where you can add the utterances that you want to test.
            2. To test your agent against specific scenarios or related data, select Include context variables and then select the fields you want to include. Context variables map to fields on objects associated with the agent and add details to your test cases that help simulate realistic conversations. For example, for SDR agent tests, you can include variables like Lead Name to generate test utterances with contextual details like customer name and company name. A column is added with these variables to your CSV template.
            3. Click Next.
             
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