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            Define Test Conditions

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            3. Quickstart Your Einstein Generative AI Solution

            Define Test Conditions

            When you upload test cases from the CSV template, defining test conditions such as conversation history and context variables helps provide additional context. These variables help simulate more realistic user interactions, making your tests more reliable and reflective of actual agent behavior.

            Required Editions

            green checkmark

            This article applies to:

            		 Legacy Agentforce Testing Center in Setup
            red crossmark

            This article doesn’t apply to:

            		 New Testing Center in Agentforce Studio (Beta)
            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
            User Permissions Needed
            To create tests in the Testing Center: Manage AI Agents AND the required permissions for your agent type
            Important
            Important Conversation history and context variables appear only as columns in the downloadable CSV template and are not used when generating test cases.
            1. If you initiate batch tests from Agentforce Builder you can include that conversation history in your test cases. This adds a column for the conversation to your CSV template and testing grid. You’ll need to add the conversation turns manually. To add the builder conversation history to your CSV template, select Include conversation history. You may get different results than you get using the same utterances in an Agentforce Builder session.
            2. To add context variables to your test template, select Include context variables. Context variables map to fields on the objects associated with an agent and add information to your test cases that helps simulate realistic conversations. This adds a column and populates the variables to your CSV template. Select the context fields you want to include and click Next. See Understand Contex and System Variables.

            See Also

             
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