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            Standard Variable Reference for the Legacy Builder

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            Standard Variable Reference for the Legacy Builder

            Some agents include pre-built variables, called standard variables. Explore your agent's standard variables on the Context tab in the legacy Agentforce Builder.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.

            Standard Context Variables

            Variable API Name Data Type Description Mapped Object FielD
            $Context.End​UserLanguage Text The language code of messages sent by the messaging user. For example, en_US. This variable is editable. MessagingSession.EndUserLanguage
            $Context.End​UserContactId Id The ID of the Contact record associated with the messaging user. MessagingEndUser.ContactId
            $Context.RoutableId Text The ID of a session on a Messaging channel. MessagingSession.Id
            $Context.Messaging​EndUserId Id The ID of the messaging user. MessagingSession.MessagingEndUserId

            Other Standard Variables

            Variable API Name Data Type Description
            verifiedCustomerId Id The ID of the messaging user that’s verified using the Verify Customer agent action. See Control Access to Subagents and Actions with the Customer Verification Subagent.

            To use standard variables with custom actions, use the Get Agent Context invocable action. For example, add the Get Agent Context action in a flow and have it store the value of standard variables.

            See Also

             
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