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            Service | Get Cases for Verified Contact

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            Service | Get Cases for Verified Contact

            Returns a list of cases related to a given verified contact ID.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Einstein for Sales, Einstein for Service, or Einstein Platform add-on.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name GetCasesForVerifiedContact
            Reference Action Type Flow
            Reference Action Get All Cases for Contact
            Does this action execute one or more prompt templates? No
             
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