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            Service | Finalize Reservation

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            Service | Finalize Reservation

            This action books and finalizes a reservation for the time designated by the customer.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

            API Name FinalizeReservation
            Reference Action Type Flow
            Reference Action Finalize Reservation
            Does this action execute one or more prompt templates? No

            Considerations

            • This action is a template containing example information. Customize it to your use case.
             
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