Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Agentforce and Einstein Generative AI
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Sales | Get Activities Timeline

            You are here:

            1. Salesforce Help
            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Sales | Get Activities Timeline

            Retrieves a list of all CRM activities associated with a record during the specified time frame. The list can include past and future activities. The action is exposed through Flows, making it available for automation.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name GetActivitiesTimeline
            Reference Action Type Standard Action
            Does this action execute one or more prompt templates? No

            Considerations

            • The action searches for activities based on the object specified in the user’s request, not based on the activity owner. For example, you can’t request all the activities associated with the user Sally Jones.
            • The action retrieves activities directly associated with the specified record. For example, if a user requests activities for the Acme account, the action returns those activities, but it doesn’t include activities for an opportunity related to the Acme account. If the user wants to view activities for the account and the related opportunity, they must specify both objects in their request.
            • The total output of the action is limited to 15,000 tokens. If the limit is exceeded, some activities are truncated.
            • The limit for text fields is 450 words. If the limit is exceeded, some text is truncated.
             
            Loading
            Salesforce Help | Article