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          Field Service | Get Appointments to Fill Gaps for Field Service

          Field Service | Get Appointments to Fill Gaps for Field Service

          Searches for gaps for a specific service resource on a specific date and returns a list of suitable appointments in ranked order, considering business rules and objectives. This action is one of the actions provided by the Agentforce: Field Service Actions feature.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce or Einstein for Field Service or Industry add-on or included in Einstein 1 Edition or Agentforce 1 Edition for Field Service. Requires each user to have the Agentforce or Einstein for Field Service or Industry add-on to access the action.
          User Permissions Needed
          To use Field Service subagents and actions: Access Subagents and Actions for Field Service
          See Common User Access for Standard Agent Actions.

          Action Details

          API Name Get Appointments to Fill Gaps for Field Service
          Reference Action Type Standard Action
          Does this action execute one or more prompt templates? No
          Required Setup Set Up the Field Service Dispatcher Actions Subagent
           
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