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            Health | Generate EMR Data Fetch Payload

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            Health | Generate EMR Data Fetch Payload

            Generates the input payload required to get Fast Healthcare Interoperability Resources (FHIR) data from Electronic Medical Record (EMR) systems.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with the Agentforce for Health Cloud add-on license
            User Permissions Needed  
            To use this action:

            Use Contact Center AI Assistive Agent

            AND

            Contact Center Agent for Health Cloud permission set

            AND

            Prompt Template User

            AND

            Data Cloud User
            See Common User Access for Standard Agent Actions.
            Note
            Note The agent uses public FHIR APIs to retrieve patient data in real time, including demographic data, clinical information such as prescriptions, lab results, health conditions, procedures, referrals, and care plans, and administrative data such as visit encounters and coverage from any certified EMR such as Epic, Oracle Cerner, and AthenaHealth. Data retrieval has been tested in the publicly available sandbox environments of these EMRs.

            The agent leverages a pre-packaged MuleSoft API to interact with these FHIR endpoints. To enable the integration, provide the EMR-specific FHIR base URLs and credentials outlined on the MuleSoft setup page.

            Note
            Note The user interface of this product is available only in English and may not be fully supported in other languages.

            Action Details

            API Name GenerateEMRDataFetchPayload
            Reference Action Type Prompt Template
            Reference Action Generate EMR Data Fetch Payload (GenerateEMRDataFetchPayload)
            Does this action run one or more prompt templates? Yes
            Required Setup Agentforce for Provider Contact Center

            Generate EMR Data Fetch Payload and Prompt Templates

            This action uses the Generate EMR Data Fetch Payload prompt template to generate the request payload in JSON format for fetching FHIR resources as per the user's request.

             
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