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          Sales | Label a Record

          Sales | Label a Record

          Assigns personalized labels to records. Users can tag records based on meaningful attributes, retrieve those records as a group, and act on them.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with an Agentforce or Einstein for Sales, Service, Platform, or Industry add-on. Requires each user to have the Agentforce or Einstein add-on to access the action.
          User Permissions Needed
          To use Label a Record: Label a Record
          See Common User Access for Standard Agent Actions.

          Action Details

          API Name LabelARecord
          Reference Action Type Standard Action
          Reference Action

          Label a Record

          (applyUserDefinedLabel)

          Does this action execute one or more prompt templates? No

          Considerations

          • Users can assign up to 20 labels to each record.
          • Each label can be assigned to a maximum of 500 records.
           
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