Creates or revises copy for any text-based property for campaigns and initiatives,
including paragraph, heading, email subject line and preheader, and SMS message. Users can revise
generated text by entering a different key message or target audience or by selecting a different
tone.
Required Editions
Available in: Lightning Experience
Available in: Salesforce Enterprise and Unlimited Editions with the
Marketing Cloud Next Growth or Advanced Edition, or the Einstein for Sales, Einstein
for Service, or Einstein Platform add-on.
Does this action execute one or more prompt templates?
Yes
Marketing Cloud: Draft Content and Prompt Templates
This action calls an internal invocable action, which uses internal-only prompt templates to
create and revise emails, SMS messages, and other text in the content builder.
Considerations
The Draft Content action can draft or revise text in a component that’s already on the
canvas, but it can’t add or remove a component from the canvas.
To generate or revise a subject line or preheader for an email, use the sparkle button
in the email’s property panel. To generate or revise a
paragraph or heading, use the sparkle button on the component toolbar.
When an AI agent creates a campaign, it uses the key message and target audience of the
campaign’s associated brief to ground its text generation. You can then ask the agent to revise
the text based on a different key message or target audience.
If a brand is selected for an email, the tone of the generated text matches the default tone
in the brand—for example, professional, casual, or urgent. You can select a different tone to
revise the text.
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