Sales Coach Agent: Give Feedback on Give Feedback on Negotiation/Review Stage and Prompt
Templates
This action calls the Get Negotiation/Review Stage Feedback prompt template. To represent
the customer in a role play session, the template provides the Sales Coach agent with CRM
data from the user and the opportunity record. The template also includes questions to
assess how well the sales rep understands the deal and prospect’s needs. The information is
then used to generate feedback for the sales rep.
Considerations
If you remove this action, Sales Coach agent can’t analyze the role play session for
opportunities in the Negotiation/Review stage.
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