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          Configure the Generated Response Format

          Configure the Generated Response Format

          Select JSON or HTML to control the format of generated responses.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations
          User Permissions Needed
          To create and manage prompt templates in Prompt Builder:

          Prompt Template Manager permission set

          • Manage Prompt Templates
          • Execute Prompt Templates

          OR

          Customize Application permission set

          1. Create a prompt template with merge fields.
          2. Click Template Settings.
          3. In the Response section, select the format for the generated response.
          4. Click Save & Preview.

          Each time you click Preview, the LLM generates a new response with the selected format.

           
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