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Billing Considerations for Data 360 Reports and Dashboards
Use of Data 360 Reports and Dashboards impacts the consumption of credits in these usage types.
Use Digital Wallet to check which consumption cards are active in your org, find out how many credits are available on each card, and determine how many credits have been consumed in each usage type.
If you have certain licenses or editions, such as a Data 360 Profiles license or Agentforce 1 Edition, some types of usage aren’t metered. Check your licenses and review license documentation for more information.
Data 360 Usage
When you use Data 360 for data collection and processing, your org consumes credits from either the Data Services consumption card or the Flex Credits consumption card.
- If your contract included Data Service Credits, those are consumed for all Data 360 usage.
- If you run out of Data Service Credits, your org is billed at your Data Service Credit overage rate for the remainder of your term unless more credits are added.
- If you have Flex Credits for Data 360, those credits are consumed instead.
Data Services and Flex Credits organize data services within different usage type groupings. For more information, see Data Services Billable Usage Types for Data 360 and Flex Credits Usage Types for Data 360. To check multipliers for each usage type, see the Multipliers for Data Services Rate Card or the Agentforce and Data 360 Flex Credits Rate Card. The cost of each credit is determined by your contract.
| Digital Wallet Consumption Card | Usage Type | Usage Type Description |
|---|---|---|
| Data Services | Data Queries | Usage is calculated based on the number of records processed. The count of records processed depends on the structure of a query as well as other related factors such as the total number of records in the objects being queried. |
| Flex Credits | Data 360 Queries | Usage is calculated based on the number of records processed. The count of records processed depends on the structure of a query as well as other related factors such as the total number of records in the objects being queried. When an object is queried in the context of a data space, the number of rows processed is based on the total number of processed rows in the source object, not the number of rows pertaining to the particular data space |
For more information on how usage is billed, refer to your contract or contact your account executive.
Reduce Data 360 Reports and Dashboard Costs
You can lower consumption rates for Data 360 Reports and Dashboards in several ways.
- Turn off Update Preview Automatically while editing reports. Each column or filter change runs a query. Compose your report first, and then run it once when you're done.
- Apply filters to limit the data that each report processes. Without filters, every run scans your full dataset. Well-chosen filters, such as date ranges, regions, and status, reduce the processed records.
- Disable detail rows on summary reports unless you need them. Detail rows trigger an extra subquery to fetch the underlying records on top of the summary aggregation.
- Limit how often dashboards refresh. Use scheduled subscriptions only for users who actively need them.
- Use Calculated Insights for metrics that you query repeatedly. Move frequently used aggregations, such as totals, averages, and counts by group, into a Calculated Insight. They're computed once on a schedule and read cheaply by every report and dashboard that needs them.
