Lightning Reports and Dashboards Technical Requirements

These technical requirements are provided to help you predict whether your hardware and network can provide an acceptable and productive user experience. Salesforce strongly recommends testing the actual end-user experience with a configuration identical to what you expect to use in production. Test using the same geographic location, hardware, browser, network settings, and the expected concurrent users for shared hardware like virtual desktops. In Lightning Experience, page load times can be captured using Lightning Component Debug Mode, or by appending ?eptVisible=1 to your URL.

https://myDomainName.lightning.force.com/one/one.app?eptVisible=1

Technical Requirements

For the fastest and most stable experience, we recommend:

• An Octane 2.0 score of 30,000
• Network latency of 150 ms or lower
• Download speed of 3 Mbps or higher
• At least 8 GB of RAM, with 3 GB available for Salesforce browser tabs

Minimum requirements are:

• An Octane 2.0 score of 20,000
• Network latency of 200 ms or lower
• Download speed of 1 Mbps
• At least 5 GB of RAM, with 2 GB available for Salesforce browser tabs

Based on our lab tests, the minimum requirements result in 50% slower page load times and login load times versus the recommended specifications. Users that use over 1,000 records a day are more likely to have their browser tab crash when using the minimum requirements due to memory limits.

To get your Octane 2.0 score, latency, and download speed, append speedtest.jsp to your org’s domain.

https://MyDomainName.lightning.force.com/speedtest.jsp

We recommend running this test on the same hardware, network, physical location, and browser as your users. For virtual environments, such as VDI, run all tests from within that virtual environment.

Improving Page Load Times

The most important factors in predicting page load times are Octane 2.0 score, network latency, download speed, and the amount of customization on a given page. See this knowledge article for more information on how to improve performance.

Improving Octane 2.0 Scores

Octane 2.0 is a benchmark developed by Google that measures JavaScript performance. A higher Octane 2.0 score correlates to faster page load times. Octane 2.0 factors in your computer hardware and browser choice.

• Using newer-generation hardware with faster CPUs generates higher Octane 2.0 scores.
• Using the latest version of Salesforce-supported browsers generates higher Octane 2.0 scores.

  IE11 results in low Octane 2.0 scores and slower page load speeds.

Improving Tab Longevity

The amount of RAM available has a significant impact on browser tab longevity. Having enough RAM helps prevent crashes. Insufficient RAM can also negatively impact page load times with older browsers.

Improving Virtual Desktop Environment Performance

Virtual desktop environments often have older processors and are shared by many users, resulting in slower page load times. To predict how a virtual desktop performs with Lightning Experience, run performance tests from within the virtual environment. Use as many concurrent users as expected in production, and take their usage patterns into account. Run speedtest.jsp to determine the Octane 2.0 score during concurrent use, and test page load times during concurrent use using Lightning Component Debug Mode or the eptVisible=1 URL parameter.

If your Octane 2.0 score is below 20,000, or you have slow page load times, Salesforce recommends upgrading your hardware, reducing the number of users per environment, or using dedicated desktops.