Report on Chatter Top 100 Feed Item Views with Interaction Count Report

Get a report on the top 100 feed item views in your organization or community with the primary object Interaction Count Report. Knowing the posts that people are looking at most is a great way to get insight into current Chatter trends. Actions counted as views include liking, commenting, and viewing a feed item detail. View counts aren’t unique. For example, a user can add three comments to a post, and that is counted as three views. After you set up the report, it’s run weekly.

Required Editions

Available in: Salesforce Classic and Lightning Experience

Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

User Permissions Needed
To create or update custom report types:	“Manage Custom Report Types”
To create a public reports folder:	“Manage Public Reports”

Custom report types are the only way to make reports about the 100 top feed item views. Salesforce doesn’t provide sample top view activity reports or a standard report folder.

Note Reports on feed activities don’t include information about system-generated posts, such as feed tracked changes.

Primary Object for Interaction Count Report

When you create a custom report type, select Interaction Count Reports for the Primary Object.

Available Interaction Count Report Fields

The following table lists the available fields for Interaction Count reports.

Field	Description
Comment Count	The number of comments on a post
Count	The number of views on a post
Days for interval	How often the report is run—currently 7, for every seven days (fixed value)
FeedElement parent	The ID of the group, profile, record, or other entity that is the parent to the feed where the content is posted
Feed Item ID	The ID of the post
Like Count	The number of likes on the post
NetworkScope	The scope of the network where this feed item is available. This field always has a value. For the default network, it’s 00000000000000. If it’s posted in a community, it has the ID of the community (also known as the NetworkId). If the value contains an "I," the post is parented by a record, like an account, an opportunity, or some other record type.
Start interval Date	The date that marks the start of the seven-day run interval

See Also

• Characteristics of Chatter Counts