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            Hiding a Report Chart That Shows an Error

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            Hiding a Report Chart That Shows an Error

            A chart can sometimes, for whatever reason, show an error on the detail page instead of data. Since a chart with an error isn’t that useful, you have the option to hide it from viewers.

            Required Editions

            Available in: Salesforce Classic and Lightning Experience
            Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            Available in: Enhanced Folder Sharing
            User Permissions Needed
            To create, edit, and delete reports:
            Enhanced Folder Sharing
            Create and Customize Reports

            AND

            Report Builder

            To hide such a chart, select Hide chart with error from the Chart Properties dialog box in the page layout editor.

            Hiding a chart with an error

            A chart can show an error on a page for one or more of these reasons.

            • The viewer doesn’t have access to the field that’s used for filtering.

            • The viewer doesn’t have access to the report folder.

            • The report chart has been deleted from the report.

            • The report definition has changed.

            • The report itself is no longer available.

             
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            Salesforce Help | Article