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Hiding a Report Chart That Shows an Error

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Hiding a Report Chart That Shows an Error

A chart can sometimes, for whatever reason, show an error on the detail page instead of data. Since a chart with an error isn’t that useful, you have the option to hide it from viewers.

Required Editions

Available in: Salesforce Classic and Lightning Experience
Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
Available in: Enhanced Folder Sharing
User Permissions Needed
To create, edit, and delete reports:
Enhanced Folder Sharing
Create and Customize Reports

AND

Report Builder

To hide such a chart, select Hide chart with error from the Chart Properties dialog box in the page layout editor.

Hiding a chart with an error

A chart can show an error on a page for one or more of these reasons.

  • The viewer doesn’t have access to the field that’s used for filtering.

  • The viewer doesn’t have access to the report folder.

  • The report chart has been deleted from the report.

  • The report definition has changed.

  • The report itself is no longer available.

 
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