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          Product and Asset Reports

          Product and Asset Reports

          Use product and asset reports to view information about the products your users currently have installed. Find out what assets your customers have, list the cases filed for a particular asset, or identify assets that aren’t associated with a product.

          Special Features of Product and Asset Reports

          Consider the following when running product and asset reports:

          Standard Reports
          Use the Assets without Products report, available from the “Products and Asset Reports” folder to list the assets that are not associated with a product. Depending on how you use assets, these assets can represent your competitor’s products.
          Report Types
          • To create a custom report showing what assets your customers have, click New Report from the Reports tab and choose the Accounts with Assets or Contacts with Assets report type from the Accounts & Contacts report type category.
          • To view a list of the cases filed for a particular asset, click New Report from the Reports tab and choose the Assets with Cases report type from the Price Books, Products and Assets option.
           
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          Salesforce Help | Article