You are here:
Event Monitoring Analytics App
The Event Monitoring Analytics App integrates with event monitoring and setup audit trail data to give you insights into your user and org behavior. The app is a built-in way to explore your monitoring data in Salesforce. App creation is easy, and with its prebuilt dashboards and datasets, you can start exploring right away. This app helps you drill into your data and swiftly identify suspicious behavior, slow page performance, and poor user adoption.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To use the Event Monitoring Analytics App: | Use CRM Analytics Templated Apps |
| To create and manage Event Monitoring Analytics Apps: | Access Event Monitoring Analytics Templates and Apps |
| Use CRM Analytics Templated Apps | |
| Edit CRM Analytics Dataflows | |
As part of Event Monitoring, you also get the Event Monitoring Analytics App. Use this app to upload and access only the data provided to you as part of your subscription. Prevent your users from using the app to upload or access any other data. Salesforce sometimes monitors such usage. The Event Monitoring Analytics App is available in English only. If you have a CRM Analytics Platform license, you can access dashboards in the Event Monitoring Analytics app. Hourly event log file integration with the Event Monitoring Analytics app is unavailable.
Data is refreshed once a day. However, daily log files are generated during non-peak hours the day after an event takes place. Therefore, daily log file data is unavailable for at least one day after an event.
Even with 30-day data retention, Event Monitoring doesn’t guarantee that 30 days worth of data per dataset upload into CRM Analytics. The Event Monitoring Analytics App is subject to CRM Analytics Limits.
Event Monitoring log files aren’t a system of record for user activity. They’re a source of truth, but aren’t durable. During Salesforce site switches, instance refreshes, or unplanned system outages, data loss can occur.
For example, if Salesforce moves your production instance, your event log files can have a gap in data. Salesforce makes commercially reasonable efforts to preserve event log file data integrity and avoid data loss. When Salesforce performs a site switch or instance refresh, it uses an automated process to replicate event logs.
For considerations regarding how to use Event Log Files refer to Using Event Monitoring
.
- Set Up Salesforce Permissions for the Event Monitoring Analytics App
Set up your org to use the Event Monitoring Analytics App by enabling CRM Analytics, assigning permission set licenses, and then creating and assigning permission sets. - Create and Share the Event Monitoring Analytics App
After you enable the correct permissions, set up the Event Monitoring Analytics app. You can create an Event Monitoring Analytics App in one of two configurations. The first configuration incrementally refreshes only new event log file data since the last dataset update. In the second configuration, the app fully refreshes all data with new event log file data. - Upgrade the Event Monitoring Analytics App
Take advantage of the latest Event Monitoring Analytics App features by upgrading your app every time we release a new version. - Schedule the Event Monitoring Analytics Daily Dataflow
Schedule a daily app refresh to update the dataflow before you start exploring event data with Event Monitoring Analytics. - Event Monitoring Analytics App Prebuilt Dashboards
The Event Monitoring Analytics App comes with a set of prebuilt dashboards so that you can start exploring your data right away. Data from your org is automatically loaded into your Event Monitoring Analytics App datasets when it’s generated. - Get to Know Event Monitoring Analytics App Terminology
To make the best use of the Event Monitoring Analytics App, it’s helpful to understand the metrics and terms used in the app.
