To add global actions to the publisher, you must first enable the Actions in the Publisher feature in Chatter Settings. Actions add functionality to the Chatter publisher and let your users do more in Salesforce and in Salesforce1.
|Available in: Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions|
|To enable actions:||“Customize Application”|
From Setup, enter Chatter Settings in the Quick Find box, then select Chatter Settings.
In the Actions in the Publisher section, select Enable actions in the publisher.
Save your changes.