Chatter Customers in Private Groups

Chatter customers:

• Can be added to Chatter only if:
  • A manager or owner of a group that allows customers invites them to the group.
  • An administrator adds them in Setup by entering Users in the Quick Find box, then selecting Users.
• Can see only:
  • Groups they belong to.
  • People in groups they belong to. Customers see only limited profiles. In a profile, they see photo, name, title, email, common group memberships, common files, and activity statistics and influence. They can't post to profiles.
  • Files shared to groups that they belong to.
• Can't see:
  • Records or other Salesforce information, even in search results.
  • Topics, including topics in the feed, the topics list, topic detail pages, Recently Talked About, and Trending Topics. (Customers can see hashtag (#) topics.)
  • Recommendations and can't be recommended to others. Groups that allow customers can't be recommended.
• Are identified as customers in profiles and in the groups they belong to. You can identify customers and groups with customers by the orange upper left corner of their photo.
• Have limited profiles that include name, photo, title, company, email, feed, group membership, file ownership, and activity statistics and influence.
• Can't be followed. Customers can't follow people or files.
• Can be group members and managers. If the customer is a manager, they can see users who request to join the group, even if they aren't in other common groups. And they can approve requests.
• Can't own, create, delete, moderate, join, or ask to join groups.
• Can invite people that they're in common groups with to join groups that they manage.
• Can't invite people inside your company's domain whose profiles they can't see.