Read a post that you want to follow up on? Use the Create New Task action to create a task directly from that post.
|Available in: both Salesforce Classic and Lightning Experience|
|Available in: Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions|
You can create a task from any post made by you or someone else in your organization, including posts with attachments. You can’t create a task from a system-generated post, like a record update.
Click on a post.
Click Create New Task.
If you don’t see the Create New Task action, your Salesforce administrator didn’t enable this action for your organization.
In the Create New Task dialog, add a subject and a due date. If applicable, associate the task with a contact or lead and an object, like an account. Use the search boxes to find available contacts, leads, and objects.
Click Create, when you’re done.
The task is assigned to you and posted to your profile feed. The task also appears in your My Tasks section on your Home tab.
Click the task subject link (1 or 2) to open the task. Click the post link (3) to display the post from which the task was created.