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            Control Chatter Access Through Permission Sets

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            Control Chatter Access Through Permission Sets

            Manage Chatter access by modifying existing permission sets or setting up new ones.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions
            User Permissions Needed
            To enable Chatter: Customize Application

            When you enable or disable Chatter through permission sets, consider that:

            • When you enable Chatter in a permission set, the permission set takes precedence over user profile settings. All users with a Chatter-enabled permission set have access to Chatter, even if Chatter isn't enabled in their user profile.
            • When you disable Chatter in a permission set, the permission set doesn't take precedence over user profile settings. All users with a Chatter-enabled user profile have access to Chatter, even if Chatter is disabled in their permission set. To prevent that person from accessing Chatter, disable Chatter in both the person's user profile and permission set.
            • When Chatter profile-based rollout is enabled for an org, Chatter is automatically enabled when some user-level permissions are already enabled. And some Chatter settings are disabled. For more information, see Profile-Based Rollout Considerations.

            Verify that existing permission sets include the correct and required Chatter permissions for the desired subset of users.

            1. In Setup, navigate to Permission Sets.
            2. For each existing user-level permission set:
              1. In the System section, click System Permissions.
              2. Click Edit, and select Enable Chatter. The Enable Chatter permission is available in a permission set only after Chatter profile-based rollout is enabled for your org.
                System permissions
              3. Save your changes.
            3. If applicable, create permission sets with the desired permissions and assign them to users. By default, all permissions in a new permission set are disabled. Enable the appropriate permissions in the new permission set to give users access to Chatter plus extra levels of management authority.
              • Create and Own New Chatter Groups (ChatterOwnGroups)—Users with this permission can create groups in Chatter.
              • Create and Share Content Deliveries for Chatter Files (ChatterFileLink)—Users with this permission can use files with Chatter, like uploading, attaching, and sharing, and create public links.
              • Invite Customers To Chatter (ChatterInviteExternalUsers)—Users with this permission can invite users who don’t have a Salesforce license to Chatter.
              • Manage Chatter Messages and Direct Messages (ManageChatterMessages)—Users with this permission have management access to Chatter Messages and Direct Messages (Experience Builder sites).
              • Moderate Chatter (ModerateChatter)—Users with this permission can moderate Chatter feeds.
              • Moderate Chatter Feeds (ModerateNetworkFeeds)—Users with this permission can moderate feeds in sites.
              • Use Case Feed (ViewCaseInteraction)—Users with this permission can access Case feeds.
              • View All Data (ViewAllData)—Users with this permission can view all data, regardless of their membership status in a feed or ownership of a record.
            Note
            Note Selecting the Enable Chatter permission in a person's permission set doesn't automatically turn on Chatter for that person. People can't use Chatter until you turn on Chatter for your organization.

            See Also

             
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