View Record Feeds

View the Chatter feed associated with a record you follow to see updates about the record.

Record feeds allow you to track information for records you have access to. On the record detail page, click Show Feed to display the record feed above the account details.

Note Access is all-important. For example, let’s say you reassign a record and then realize it needs an update. Often, you can open and update the record. But if, after the reassignment, you no longer have access, then you won’t be able to see or update the record.

In the record feed, you can

• View posts, comments, and tracked field changes.

• Write an update about the record and share it with other people who follow the record.

  Updates on the record detail page also appear on the Chatter page of people who follow the record. Anyone who has access to the records can see the update in the All Company (Salesforce Classic) feed. They may see the update in the Company Highlights (Lightning Experience) feed, depending on the update’s popularity ranking and engagement (such as comments, likes, and views).

• See who is following the record.
• Search the record feed (). Record field changes in the feed aren’t included in search results.