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          Set the Discount Tax Type

          Set the Discount Tax Type

          You can use all Order Management service flows out of the box, and you can also customize a flow and expand its functionality. This customization sets the discount tax type based on your store’s locale. Depending on the discount tax type, when a customer service representative discounts an amount off an order, the amount either does or doesn’t include the tax amount. You can set a discount tax type in the discount flow.

          Required Editions

          View supported editions.

          If you don’t have an editable version of the flow yet, copy a flow template.

          You can set a discount tax type in the discount flow.

          1. Click Setup at the top of the page, and then select Setup.
          2. In the Quick Find box, enter flows, and select Flows.
          3. Select the flow that you’re customizing.
          4. In the flow, open the Manager tab.
          5. Find and select the discountAmountType variable.
            • If your store uses a Net tax policy, we recommend setting the default value to AmountWithoutTax.
            • If your store uses a Gross tax policy, we recommend setting the default value to AmountWithTax.
          6. Click Done.
          7. Click Save.
          8. If you’re ready to activate the flow, click Activate.
           
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          Salesforce Help | Article